We would like to inform you about the types of cookies used on our website, the purposes of using cookies, and the settings, management, and deletion of these cookies.
You can visit our website without providing any personal information, and you can obtain information about our products and services to meet your needs. Some cookies are used to collect information about site usage during visits. Our aim here is to provide convenience to the user visiting our website and to improve its functionality.
What is a Cookie?
A cookie is a small text file that is saved to your computer or mobile device through your browser when you visit a website. Cookies enable more efficient operation of a website and allow personalized pages to be offered for a more suitable and faster visiting experience tailored to your personal needs. Cookies only contain information about your browsing history on the internet and do not collect any information about files stored on your computer or mobile device.
Types of Cookies and Their Purposes
There are two types of cookies: Persistent Cookies and Session Cookies, based on their validity periods. Session cookies are created when you visit a website and are only valid until you close your browser. Persistent cookies are created when you visit a website and remain valid until you delete them or until their expiration date. Persistent cookies are used for operations such as providing a personalized experience compatible with your settings.
The types of cookies and their purposes are explained below.
| Necessary Cookies | These are essential for our website to function correctly. For example, mandatory cookies are used for purposes such as authentication and ensuring that information about your current session is not lost. These cookies are used for security and authentication purposes and are not used for any marketing purposes. |
| Cookies Necessary for Functionality | These cookies allow users visiting our website to remember their preferences. For example, they enable the website to remember the visitor’s language preference or text font size selection. Not allowing the use of such cookies may prevent the use of a personalized feature and hinder the website from remembering your preferences. |
| Cookies Necessary for Performance and Analysis | These cookies help improve our website. They collect information about visitors’ use of the site, are used to check whether the site is functioning properly, and are employed in identifying errors. |
| Targeting and Advertising Cookies | These cookies are used to promote products and services on our website or on platforms outside our website. They are employed to display relevant and personalized advertisements in collaboration with our partners and measure the effectiveness of advertising campaigns. |
How Cookies are Collected?
Data is collected through the devices you access browsers with. The collected information is device-specific and can be deleted by the user at any time, and access to the information can be closed.
Our Privacy Policy
Your privacy is important to us, and the protection of your privacy and security rights is our fundamental principle. In order to protect the privacy of our customers’ personal information, our bank’s system and internet infrastructure are kept at the most reliable level, and necessary measures have been taken.
In this context, you can access our information text on the protection of personal data here.
How to Control Cookies?
You can delete existing cookies on your computer and prevent cookies from being saved/placed on your internet browser.
Internet browsers are pre-set to automatically accept cookies. Since cookie management varies from browser to browser, you can refer to the browser’s or application’s help menu for detailed information.
For example,
You can manage them with the option “Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data” in Chrome.
You can manage them through “Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings” menu.
Most internet browsers allow you to:
View and delete saved cookies
Block third-party cookies
Block cookies from certain sites
Block all cookies
Delete all cookies when you close the internet browser
If you prefer to delete cookies, your preferences on the relevant website will be deleted. Also, if you prefer to block cookies completely, many websites and digital platforms, including those owned by Akbank, may not function properly.
To Control Cookies on Your Mobile Device:
On Apple Devices;
- You can clear your browsing history and cookies with the steps “Settings -> Safari -> Clear History and Website Data.”
- To keep cookies and clear history, follow the steps “Settings -> Safari -> Advanced -> Website Data -> Clear All Website Data.”
- If you don’t want your history data to be kept while visiting sites:
- Activate private browsing by following the steps “Safari -> icon -> Private -> Done.”
- Block all cookies by following the steps “Settings -> Safari -> Block All Cookies.” However, when you block cookies, some websites and features may not work properly.
On Android Devices;
- Clear your cookies by selecting “Chrome app -> Settings -> Privacy -> Clear browsing data -> Cookies, media licenses, and site data -> Clear data.”
- Allow or block cookies by selecting “Chrome App -> Settings -> Site settings -> Cookies.”
